Versa 3 won't show the correct time and can't edit my profile

[SunsetRunner]

Can’t edit my profile. Time will not update  the app is crap. These people should be out of business. Absolute crappy!!!! product!!!!!!!

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @SunsetRunner. Welcome to the Community Forums. We‘re taking your comments and sentiments in regards to our products into consideration.

Regarding your profile, what are you trying to edit? If you haven't done so yet, please see How do I manage my Fitbit profile? 

As for the wrong time, please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account (it seems to be that it has been unpaired as you are also not getting notifications). Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if  you need to relink your watch, see How do I set up my Fitbit device? 

Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Inspire is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If none of the above works for your, I recommend changing your time zone to a complete different one, sync your device, put the correct time and sync again. 

On a side note, please also make sure that your Versa 3 is up-to-date. For more information, see How do I update my Fitbit device?

Hope that helps.