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Versa 3 won't show the correct time

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‎09-23-2023 05:20 - last edited on ‎09-23-2023 10:10 by Fitbit Moderator

‎09-23-2023 05:20 - last edited on ‎09-23-2023 10:10 by Fitbit Moderator

why won't my versa keep time reg it's 3 hours behind AGAIN !


Moderator Edit: Clarified subject

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‎09-23-2023 10:16

‎09-23-2023 10:16

Hi there, @Willow14. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 3.

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If you think you're experiencing syncing issues, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-23-2023 10:16

‎09-23-2023 10:16

Hi there, @Willow14. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 3.

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If you think you're experiencing syncing issues, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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