Versa 3 won't stay connected to Wi-Fi

[keitho]

My new versa 3will not stay connected to my Wi-Fi. Sometimes I get a message no network available. There is nothing wrong with my Wi-Fi. When I do get it connected and check an hour later it’s gone again. I have to search for my Wi-Fi again. I tried removing it and starting over but that did nothing

Moderator Edit: Clarified subject

[Guy_]

Hi @keitho  - the watch doesn't normally stay connected to WiFi (as it would run the battery down very quickly). There is no need to connect it under normal circumstances either.

You may have a different problem, with the phone or Bluetooth which is often resolved by restarting both.

[MarreFitbit]

Hi there, @keitho. Thanks for stopping by in the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

Please keep in mind the information shared by @Guy_. Also, note that the Wi-Fi connectivity works to download playlists and apps from the Fitbit Gallery, and for faster firmware updates.

Nevertheless, I'd recommend taking a look at this help article Why won't my Fitbit watch connected to Wi-Fi?

On the other hand, if you're having syncing difficulties, see Why won't my Fitbit device sync?

Hope that helps. 

[keitho]

Thank you. When i was trying to synch i got a message it was not connected to wifi and that was when i noticed it kept disconnecting. thank you for the information. 

[MarreFitbit]

@keitho You're very welcome! I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.