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Versa 3 won't stay connected to my iPhone's Bluetooth

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‎02-19-2022 05:06 - last edited on ‎12-18-2022 20:24 by Fitbit Moderator

‎02-19-2022 05:06 - last edited on ‎12-18-2022 20:24 by Fitbit Moderator

Have to start with for over a year I’ve done nothing but sing praises of Fitbit and versa 3. But The past week has been so frustrating. Versa keeps loosing connection to blue tooth. Never had a single problem with it till then. I’ve done everything that’s been suggested here (restart app, phone, Versa, uninstall, reinstall app., forget device. Fully charge Versa, check for updates of iOS and Fitbit app, each done multiple times.) it’ll connect for a while and then minutes later. Can’t connect. Phone is nearby (actually next to Versa) 

 

getting so frustrated. 

 

Moderator Edit: Clarified subject

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‎02-19-2022 05:55 - edited ‎12-26-2023 08:21

‎02-19-2022 05:55 - edited ‎12-26-2023 08:21

Hi there, @DavidMV. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. We‘re taking your comments and sentiments in regards to our products into consideration.

Since you've exhausted all steps we could've been provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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