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Versa 3 won't stay connected to my iPhone's Bluetooth

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‎12-19-2024 11:08 - last edited on ‎12-20-2024 06:52 by Fitbit Moderator

‎12-19-2024 11:08 - last edited on ‎12-20-2024 06:52 by Fitbit Moderator

I am at my wits end with this!   How can I restore the bluetooth connection?   I’ve rebooted, uninstalled, checked every setting - and nothing works. 

Moderator Edit: Clarified subject

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‎12-20-2024 06:54

‎12-20-2024 06:54

Hi there, @Jane429. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 3 won't stay connected to your iPhone's Bluetooth. I understand your concern, I will do my best to help you with this!

In addition to the steps you've done, please try all tips and recommendations provided in this help article Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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3 REPLIES 3

‎12-20-2024 06:54

‎12-20-2024 06:54

Hi there, @Jane429. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 3 won't stay connected to your iPhone's Bluetooth. I understand your concern, I will do my best to help you with this!

In addition to the steps you've done, please try all tips and recommendations provided in this help article Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎12-20-2024 09:34

In response to MarreFitbit

‎12-20-2024 09:34

Thank you!!!   That worked!!

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‎12-20-2024 10:48

In response to Jane429

‎12-20-2024 10:48

@Jane429 You're welcome! I'm glad to hear that the steps recommended did the trick. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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