help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 won't stay connected to my phone's Bluetooth settings

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-06-2023 04:07 - last edited on ‎11-07-2023 03:23 by Fitbit Moderator

‎11-06-2023 04:07 - last edited on ‎11-07-2023 03:23 by Fitbit Moderator

My Versa worked as a charm with Android 13, but after last upgrade (android 14 on samsung s23) it does not work fine any more!

Versa periodically loses connection with my smartphone and the only way to restore it is to restart the smartwatch.

please fix because it's really boring

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-06-2023 23:06

‎11-06-2023 23:06

Hi @Daffyno - the issue is one of the problems with the new Fitbit App, see more in "The redesigned Fitbit app is rolling out!" topic in the appropriate iOS or Android app forums.

Unfortunately it would seem likely you are stuck with this version officially. Though there may be some tweaks over time already mentioned there. This could take months to get this test version (requiring considerable reworking) to anywhere near how the previous version was.

Author | ch, passion for improvement.

Best Answer
0 Votes