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Versa 3 won't stay connected to my phone's Bluetooth settings

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‎12-27-2023 15:51 - last edited on ‎12-28-2023 03:22 by Fitbit Moderator

‎12-27-2023 15:51 - last edited on ‎12-28-2023 03:22 by Fitbit Moderator

I've had my versa 3 for over a year and ever since my last update on my android, my fitbit will not stay connected. Every single day, I wake up and my fitbit is no longer connected to my phone. I have done all the trouble shooting steps and it will not stay connected. I'm getting very frustrated with it as I track everything and not having the data connected to my phone is frustrating. What else can I do?

Moderator Edit: Clarified subject

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‎12-27-2023 19:35

‎12-27-2023 19:35

Hi @Comacgre - this is a known issue with the new V4 Fitbit App.

You can see more in posts in "The redesigned Fitbit app is rolling out!" topic in the appropriate iOS or Android app forums along with the other unhappy users.

Unfortunately Fitbit don't officially allow going back to the stable V3 version.

Author | ch, passion for improvement.

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