Versa 3 won't stay connected to my phone's Bluetooth settings

[SunsetRunner]

I've had a Versa 3 for a few years and prior to that I had the original Versa.  I have always loved my Versa trackers, but over the last 4+ months, my Versa 3 connection to my phone is completely unreliable!  My Versa, my fitbit app, and my phone (Samsung 22 Android) are all up to date.  I have to restart my Versa several times a day because it randomly stops connecting to my phone causing me to miss important notifications which is highly frustrating!  This was never previously a problem, but it's becoming enough of a frustration to think about changing smart watches.

Moderator Edit: Clarified subject

[RiekoC]

Hello @SunsetRunner 

I moved your post from the Android platform forum to the Versa product help forum where you're more likely to get help.

[Guy_]

Hi @SunsetRunner - unfortunately loss of connection is a common problem with versions of the new V4 Fitbit App, released September 2023. See Why won't my Fitbit device sync? 

You may have some success by logging out of the Fitbit App, swiping off the active window and clearing the storage cache and force stopping it then restarting the phone and watch.

If this doesn't help removing the Bluetooth entries and in the Fitbit App add the watch again, if it doesn't automatically recreate them, you may need to configure calls again.

Often just toggling the phone's Bluetooth can temporarily restore the connection.

If you want to investigate further you can use the SimpleCheckUp app on the watch to quickly check any time, when it last synced and if it can connect.

[SunsetRunner]

Thank you!