01-02-2022 06:36 - last edited on 12-18-2022 20:40 by MatthewFitbit
01-02-2022 06:36 - last edited on 12-18-2022 20:40 by MatthewFitbit
I have a Huawei p30 Pro. My Versa 3 disconnects minutes after syncing. How do you keep them connected. Blurooth is on and they are kept close
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
01-08-2022 10:44 - edited 07-21-2023 03:43
01-08-2022 10:44 - edited 07-21-2023 03:43
Hi there, @WalshyB. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
If you haven't done so yet, please follow the steps below:
1. Remove the Versa 3 from your phone's Bluetooth settings and in the Fitbit app.
2. Restart your Versa 3.
4. Turn off other Bluetooth connections when not in use.
5. Plug it into the charging cable and open the Fitbit app.
6. Set up your Versa 3.
If the issue persists, please see Why won't my Fitbit device sync?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
01-02-2022 06:54
01-08-2022 04:52
01-08-2022 04:52
The no connection icon appears on the watch minutes after syncing and then none of the phone features or Alexa work until I sync again. I would have to sync every few minutes!!!
01-08-2022 10:44 - edited 07-21-2023 03:43
01-08-2022 10:44 - edited 07-21-2023 03:43
Hi there, @WalshyB. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
If you haven't done so yet, please follow the steps below:
1. Remove the Versa 3 from your phone's Bluetooth settings and in the Fitbit app.
2. Restart your Versa 3.
4. Turn off other Bluetooth connections when not in use.
5. Plug it into the charging cable and open the Fitbit app.
6. Set up your Versa 3.
If the issue persists, please see Why won't my Fitbit device sync?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...