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Versa 3 won't stay connected to my phone's Bluetooth

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‎03-10-2022 10:54 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

‎03-10-2022 10:54 - last edited on ‎12-18-2022 20:21 by Fitbit Moderator

Thought I was upgrading from my Galaxy. Got the verse of 3A few days ago. My husband has one also. We both have the same problems continually disconnect have done all the steps over and over and over again very unhappy think I'm going back to my Galaxy any tips?

 

Moderator Edit: Clarified subject

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‎03-10-2022 11:29 - edited ‎06-10-2023 10:13

‎03-10-2022 11:29 - edited ‎06-10-2023 10:13

Hi there, @Sassydoerr. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out here. We‘re taking your comments and sentiments in regards to our products into consideration.

I've seen that you contacted our Support Team before posting here. If you still need help after what they recommended, please feel free to contact them again for further assistance. 

Maria | Community Moderator, Fitbit


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‎03-14-2022 07:33

In response to MarreFitbit

‎03-14-2022 07:33

No help whatsoever

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