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Versa 3 won't stay connected to my phone's Bluetooth

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‎09-09-2022 18:18 - last edited on ‎12-18-2022 17:12 by Fitbit Moderator

‎09-09-2022 18:18 - last edited on ‎12-18-2022 17:12 by Fitbit Moderator

Ive tried everything mentioned in other posts but my Versa 3 suddenly has stopped staying connected to blue tooth. It constantly tells me connection is lost…go to blue tooth settings and forget this device and repair. This is beyond frustrating. It started suddenly. My phone, app and watch are updated. It is evident that this is a Fitbit problem. Its frustrating to continue to have fitbits stop working at about the 1yr mark. Ive owned several… upgraded each time to end up in the same spot… a crappy fitbit.  

 

 

Moderator Edit: Clarified subject

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‎09-09-2022 21:40

‎09-09-2022 21:40

Hi @F2022  - just to make sure, did you restart the phone and also sync and do a full Shutdown of the watch from the watch Settings menu? And wait at least 10 seconds before placing on the charger to restart it and charge it.

Author | ch, passion for improvement.

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‎09-10-2022 05:04 - edited ‎07-14-2023 03:40

In response to Guy_

‎09-10-2022 05:04 - edited ‎07-14-2023 03:40

Hi there, @F2022. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before posting here. We‘re taking your comments and sentiments in regards to our products into consideration. @Guy_ Thanks for your help!

Since you've exhausted all troubleshooting steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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