Versa 3 won't stay connected to my phone's Bluetooth

[AKL79]

Every time my Versa 3 has been out of my Android phone's Bluetooth range, it refuses to reconnect. The only solution that has worked for me is removing and reinstalling the Fitbit app on the phone, which is tedious. Is there a better solution? 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @AKL79. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 3 won't stay connected to your Android phone. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

In addition, please confirm if you've tried all the steps provided here Why won't my Fitbit device sync? in the order listed. 

[AKL79]

Thanks. I've tried all these steps but the problem persists. 

[MarreFitbit]

@AKL79 Thanks for getting back and for the update. Since all the steps you tried didn't work, you have a Versa 3 and report it won't stay connected to your phone's Bluetooth, I need additional information from you that would best be shared privately. I’m sharing a link to a form for you to fill out so we can look into this further. 

This form is only meant for you to use, so let me know once you’re done. Click here to get access to it. 

[AKL79]

Thanks. I've filled in the form.