04-17-2022
16:20
- last edited on
12-18-2022
20:02
by
MatthewFitbit
04-17-2022
16:20
- last edited on
12-18-2022
20:02
by
MatthewFitbit
04-18-2022 06:43 - edited 12-31-2023 08:44
04-18-2022 06:43 - edited 12-31-2023 08:44
Hi there, @bacardistuff. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 3 before reaching out.
As @Odyssey13 has suggested, please make sure that your Fitbit app is already up-to-date. For more information, see How do I update the Fitbit app?
If the issue persists after updating the Fitbit app, please follow the tips and recommendations provided in this help article Why won't my Fitbit device sync?
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-17-2022 17:24
04-17-2022 17:24
Hi @bacardistuff you using iOS or Android? Both had app updates recently.
04-18-2022 06:43 - edited 12-31-2023 08:44
04-18-2022 06:43 - edited 12-31-2023 08:44
Hi there, @bacardistuff. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 3 before reaching out.
As @Odyssey13 has suggested, please make sure that your Fitbit app is already up-to-date. For more information, see How do I update the Fitbit app?
If the issue persists after updating the Fitbit app, please follow the tips and recommendations provided in this help article Why won't my Fitbit device sync?
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...