Versa 3 won't sync with Fitbit Connect app for Mac

[Mctros]

I see so many comments about the issue of connecting/syncing Fitbit to an app on the phone or desktop.

Hello Fitbit! - people reporting this problem FOR YEARS - can you really not fix it? 
Don't you read your forum here, or do you just not care???

I was frustrated a few years ago when I bought Versa 3. Spend several full days trying to connect to my desktop and mobile app.
Had to give up on the desktop totally. Only mobile app works (with consistent problems with syncing). 

I changed my computer to Mac now and tried to install the Fitbit Connect and sync to my Versa....

Not possible...

I have already spent nearly 5 hours and am giving up. 

Your Fitbit Connect app for Mac, doesn't list any Fitbit Versa
(how comes?)

I was lucky, as I did add this device to my Fitbit account on a different computer, so after about 10 tries, Fitbit Connect allowed me to try to connect it without adding a new device (it didn't allow that function at the beginning). 

And of course, after about 50 tries - the app can't find my Versa. 

Before you say something: 
I went through all the comments in this forum. I updated everything to the latest versions incl. my Versa. 
Went through all suggested additional steps like restarting everything. 

No results at all. 

The only way to use as truck I am using for Running is to make the final decision which was so obvious from the beginning: 

To move away from Fitbit for life and use Garmin from now on. 

Thank you!

Moderator Edit: Clarified subject and word choice

[Odyssey13]

Hi @Mctros  several people have received emails letting them know that in October, Fitbit Connect will no longer work. It seems Fitbit has been moving away from the desktop apps for a while. My own Windows 8.1 stopped working, so I just kept on with my Android phone. 

[Mctros]

Hey Odyssey13, thank you for your reply.
It doesn't work on Mac, it doesn't work on Windows (as I have it too),
and it bearly works on mobile apps.
It never syncs automatically, no matter how many updates I do or restart all devices.
Only manual sync works on mobiles, but even then, have to refresh several times before it does. 
What is the point of keeping it?

The only right decision is to move to a company other than Fitbit as they clearly don't care to get it to fix it. 

I am never leaving negative reviews for anyone, always 5 stars or nothing. 
But this is just too much, taking me so many hours and days overall to try to make this work. And it doesn't after all anyway. 

[LZeeW]

@Mctros   I'm sorry that you had so much trouble, but Fitbit changed its device requirements and you need a compatible smartphone or tablet to use a Versa 3.  It's actually on the box, but to be fair to all users, Fitbit made the font on the box so small that it's hard to see.  It's not compatible with Fitbit Connect at all, so you can't set up or sync with your Mac.  Many of Fitbit's updated features like the Health Metrics and Stress Management features are only on the mobile app.  This makes the web dashboard out of date for Fitbit's current models.

Knowing this, I hope you will give your Versa 3 another shot.  As an iPhone user, I have had consistently good results with my Fitbits since 2013.

[Mctros]

I have a mobile app for this, but as I mentioned, it does not sync anyway,
only manually and even this, with troubles. (both the app and Versa updated to the latest version).

Easy enough to read so many other treats in this forum to understand that it is happening to pretty everyone.

Will you call it normal?

[Mctros]

and it is Manipulating people, when you changed my Subject line here, as it is not about this.
The problem is much bigger than the subject line says now.

[Odyssey13]

@Mctros  only reason your subject was changed would be to make it more clear to others who might be browsing the forums. Fitbit Moderators have the job of keeping our forums running smoothly, per the Terms of Service, which we all agreed to abide by when joining.

[LZeeW]

@Mctros   I think the next step is to help you get your Versa 3 working on your phone.  What phone to you use?  Would you consider starting over from square one?  To do this:

• Tap on your profile avatar on your mobile app
• Tap on your Versa 3 tile
• Scroll down to Remove This Versa 3
• Go to the Bluetooth settings on your phone and remove your Versa 3 from your list of Bluetooth devices
• For good measure, you can log out of your Fitbit account, then log back in
• Tap on your profile avatar, the + Set Up a Device
• Follow the steps

If you're still having syncing trouble, please come back with specifics about your issue.