Versa 3 won't sync with my Fitbit app

[shifty12]

I have to keep ma ually syncing my versa 3 as the steps I take are not showing up correctly in the app and in some cases it's not showing any steps at all. 

My steps show o  the watch without issue

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hello there, @shifty12. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 3. 

Please try the following steps:

• Unpair your Versa 3 from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Versa 3.
• If there is no connection, restart your Versa 3.
• Once your Versa 3 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Versa 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.