Versa 3 won't sync with my iPhone

[Bmetz49]

It suddenly said it couldn't sync to my iPhone. It said to disconnect my Bluetooth, which I did, then reconnect, which I did. Now it's constantly saying to connect to my Bluetooth, even though I see the heart rate change and know it is synced. With the constant demanding to connect even though it is connected, it's killing the batteries of both my phone and the watch. VERY ANNOYING!

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Bmetz49. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3 and taking the time to troubleshoot it before reaching out. I understand how you must be feeling. 

In addition to the steps you've tried so far, please try the following in the order listed (even if some of those steps you've tried already):

• Unpair your Versa 3 from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Versa 3.
• If there is no connection, restart your Versa 3.
• Once your Versa 3 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Versa 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.