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Versa 3 won't sync with my phone anymore

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‎05-24-2025 10:13 - last edited on ‎05-25-2025 07:29 by Fitbit Moderator

‎05-24-2025 10:13 - last edited on ‎05-25-2025 07:29 by Fitbit Moderator

Can't sync my phone with my watch


Moderator Edit: Clarified subject

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‎05-25-2025 07:30 - edited ‎05-25-2025 07:30

‎05-25-2025 07:30 - edited ‎05-25-2025 07:30

Hi there, @Kenbev. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 3 stopped syncing. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

In addition, please follow the troubleshooting steps provided here Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


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