Versa 3 won't sync with my phone

[Allusernamesare]

Followed all instructions everyone has posted and fitbit

Updated , deleted any connected fitbit ,.restarted phone , resume nothing suppose to have had sync bug fixed for Andriod.  but 3.days and still.wont sync, .getting annoyed 

Definitely is not.fixed won't even recognise the watch at all 

Pathetic 

Moderator Edit: Clarified subject

[sweb48]

We are the same my sons Versa 3 stopped working last Friday and we have tried everything suggested and even factory reset his fitbit watch.  Went on chat and said there was an issue but believe this is supposed to be fixed but still can not connect. He is not Happy 😞

[Pausten]

Having a similar problem here, tried uninstalling app and turning watch off, unpair and repair it but still not syncing to my S23

So annoying 

[Allusernamesare]

Following their recommendations to fix.made.it worse.   Waste of watch that does half the functions 

So annoying 

[Allusernamesare]

Yes I saw it said.fixed.and followed those steps to.fix mine.just made it worse as it now.doesnt recognise it at all

[jmarf]

DITTO to not being able to sync my Versa 3 to my android phone.  Followed all the instructions and now it doesn't work at all because I made the mistake of shutting down the tracker.

All week I have seen this post on the FITBIT web site "We're currently investigating a syncing issue affecting some Android users. Thanks for your patience while we work on a fix."   Still not able to get it to work, either with my laptop or cell.  So frustrating!!!  I hope you'll send a notice when you've figured it out.  I read where one person used a sync from Sept. and got it to work.  How would you do that?

[FatimaFitbit]

Hello everyone! A warm welcome to the Fitbit Community!

Thank you so much for letting us know that your smartwatches are not syncing with the Fitbit app anymore and for all your efforts.

Can you all please verify if you can update the Fitbit app? Our team has been looking for a solution and has recently launched a new version of the Fitbit app. Some users have reported that with this new version of the app they're able to sync their devices again. 

Please try to update your Fitbit app to the 4.28.3 version. If it doesn't work, please restart your phone and try the steps of set up as new device again:

1. Update the Fitbit App to 4.28.3
2. Open the Fitbit app. On the Today tab, tap on Devices (Device icon, top left).
3. Go to Android Settings, Bluetooth (Connected Settings), and "Forget" any Fitbit Trackers/SmartWatches if any are shown.
4. Restart your phone.
5. Open the Fitbit app and re-add the "Sense" (via the Devices icon, top left). How do I set up my Fitbit device? 
6. From the Fitbit app, Today tab, Tap or Hold near to the top of the screen and then drag down to perform a manual sync. 

[Allusernamesare]

Hi 

I have just followed all.the steps above 3 times and still will not connect or.recognise the fitbit 

Just sits searching then retry 

Driving me crazy 

[FatimaFitbit]

Hi there @Allusernamesare! Thank you so much for your reply and for your efforts.

Which Fitbit app version do you have? 

Please check if you meet the OS requirements too, see Fitbit-compatible devices.

[Allusernamesare]

Hi 

I have updated the app it is 4.28.3 

I have uninstaller,.reinstalled multiply times,  disconnected bluetooth  etc.  ALL suggestions. Given I have tried 

I cannot get past.readd fitbit versa 3 and yes I even tried.the add.sense as.above it.searchs but nothing 

App recognises and connects phone just not add.device 

I have had a fit bit for years this is my 3rd with all.the new ones released and.the worse ever experience of.them is now 

Everyone is complaining of the same thing with no resolution

What about a personal.email and a proper resolution cause.as stands won't buy again as don't.have trust if it will.work

[FatimaFitbit]

Hi there @Allusernamesare! Thank you so much for your answer and for reporting this situation.

Could you try to pair your Versa 3 with another phone or tablet?

Remove your Fitbit device from the list of connected Bluetooth devices on your phone or tablet:

1. On your phone, tap Settings > Bluetooth.
2. Tap the information icon or gear icon next to the name of your Fitbit device.
3. Find the option to forget the device.
4. Try setting up your device again. How do I set up my Fitbit device?

[Allusernamesare]

Umm no I do not have more.than one mobile phone o own a tablet.  

Lol I wish 

[Allusernamesare]

So tbh seeing I keep being told to do the same thing I have done multiply times you actually have no idea why and I wasted alot of money on something that will never operate to what it should.

Yes??

[Mkinney9]

I am having the same issue. My fitbit will sync in the sense the data is there but I am unable to get texts and emails through my versa 3. Very frustrating I use the watch feature alot at work when I can't be staring at my phone

[Allusernamesare]

I wish it would atleast see the fitbit even exists at this stage, but agree to have it working as advertised and purposely purchased for.would.be great.   Definitely becoming a waste of money