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Versa 3 won't take a charge

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‎08-21-2023 12:40

‎08-21-2023 12:40

Anybody have any idea why my versa three will not take a charge. I have tried two different chargers and neither one worked.🤔  Thanks!

 

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‎08-22-2023 15:34

‎08-22-2023 15:34

Good to see you around the community @LMHF.

Thanks for sharing the question about your Versa 3.

If this is related to the battery, please make sure that you've followed the steps provided in this article: Why isn't my Fitbit device's battery charging?

If the device is charging, but the screen is completely black, make sure that you've also completed the restart procedure described here: How do I restart my Fitbit device?

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