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Versa 3 won't track my heart rate & AZM

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‎01-05-2022 10:50 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

‎01-05-2022 10:50 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

My fit bit isn’t tracking my heart or active zone mins anyone else had this problem and no how to fix it iv tryed resetting every thing and still not working x

 

Moderator Edit: Clarified subject

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‎01-06-2022 17:50 - edited ‎11-18-2024 06:16

‎01-06-2022 17:50 - edited ‎11-18-2024 06:16

Hi there, @Katie.s. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still have any questions or concerns, please feel free to contact our team back.

See you around. 

Maria | Community Moderator, Fitbit


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