help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 won't track my heart rate or sleep data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-09-2023 09:51 - last edited on ‎02-27-2023 11:37 by Fitbit Moderator

‎02-09-2023 09:51 - last edited on ‎02-27-2023 11:37 by Fitbit Moderator

Have been using my versa 3 for a few days now. Tracks my steps, but doesn't show any heart rate or sleep readings. I've contacted fitbit on online chat and all they suggested was to factory reset, which I did a few times but still having same issues.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-09-2023 09:53

‎02-09-2023 09:53

Any suggestiond welcome,  thank you.

 

Best Answer
0 Votes