Versa 3 won't track my sleep data accurately

[Marient]

I use both my Versa 3 and the Sleep Cycle app to analyze my sleep patterns and I’m wondering if anyone else has issues with Fitbit. The Sleep Cycle app consistently says I sleep 2-3 hours longer than Fitbit. I’ve tried everything to get accurate readings on Fitbit but it’s always short on total sleep time. Any help would be appreciated. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hello there, @Marient. Thanks for stopping by in the Fitbit Community Forums. I appreciate you've taken the time to troubleshoot the issue with your Versa 3 before reaching out. I understand where your concern is coming from, I'll be glad to help you!

If you haven't done so yet, I recommend considering the following in order to get sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.
  
  

For more information, see What should I know about Fitbit sleep stages?