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Versa 3 won't track my sleep score

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‎01-12-2022 02:40 - last edited on ‎12-18-2022 20:37 by Fitbit Moderator

‎01-12-2022 02:40 - last edited on ‎12-18-2022 20:37 by Fitbit Moderator

New Fitbit owner here and having issues with sleep score not recording. It has been happening every now and again but has only recorded once in the last four nights, quite annoying.

I have tried tighten the strap at night time and reset the watch but still happening.

 

Any ideas on what may be the issue/fix here?

 

Moderator Edit: Clarified subject

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‎01-13-2022 07:50 - edited ‎09-02-2023 07:30

‎01-13-2022 07:50 - edited ‎09-02-2023 07:30

Hi there, @Stephoo. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to contact our team back so they can continue assisting you.

Maria | Community Moderator, Fitbit


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