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Versa 3 won't track my sleep times

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I've seen previous threads on this but there were no real responses other than to restart the watch. When I wake up in the middle of the night to use the bathroom, my Versa 3 stops tracking my sleep altogether. The result is that it thinks I've slept less than 3 hours so I don't get full data from it. I have it set to normal sensitivity. Sleep tracking is one of the most important features of Fitbits for me so I'm really hoping there's a solution here. 

 

Moderator Edit: Clarified subject

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Hi there, @HJfizz. Welcome to the Community Forums. Thanks for trying to troubleshoot the inconvenience with your Versa 3 before reaching out. I understand where your concern is coming from. 

As you may know, your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Nevertheless, you can set your Fitbit device to track sleep in a sensitive mode. For information about how this setting works, see What's the difference between the normal and sensitive sleep setting?

If necessary, you can edit your sleep logs. For instructions, see How do I edit or delete sleep logs in the Fitbit app?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @HJfizz. Welcome to the Community Forums. Thanks for trying to troubleshoot the inconvenience with your Versa 3 before reaching out. I understand where your concern is coming from. 

As you may know, your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Nevertheless, you can set your Fitbit device to track sleep in a sensitive mode. For information about how this setting works, see What's the difference between the normal and sensitive sleep setting?

If necessary, you can edit your sleep logs. For instructions, see How do I edit or delete sleep logs in the Fitbit app?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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