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Versa 3 won't turn off

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‎05-10-2022 14:32 - last edited on ‎12-18-2022 19:58 by

‎05-10-2022 14:32 - last edited on ‎12-18-2022 19:58 by

When I try to turn the screen off, regardless of what clockface is set the screen doesn’t entirely turn off. A partial outline of the clockface is displayed instead 

 

I have tried shutting down and restarting the watch however nothing has changed 

 

Any solutions to this problem? 

 

Moderator Edit: Clarified subject

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‎05-10-2022 14:39

‎05-10-2022 14:39

Make sure you don't have "always on" selected in Display Settings; when regular display times out, it reverts to a much simpler display.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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