Versa 3 won't turn on and battery is draining quickly

[DavidS82]

Hi

My Versa was working fine, I went for a run yesterday morning and then after I got back I got a low battery notification at 12.15pm.

Thinking I had plenty of time to charge it as usually it lasts another day after such warnings (with 20%+ left) or so I waited a bit but then noticed by 9.30pm the watch was dead. 

So I charged it and put the watch back on at 100% before going to bed. When I woke up the watch is dead again. 

Why when the battery was lasting 6 days until yesterday is it now draining in 6 hours?? 

Update: Put it on charge and it won't even turn on....

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @DavidS82. Welcome to the Fitbit Community Forums. I'm sorry to hear about your Versa 3's recent behavior. I understand where your concern is coming from. We're here to help! 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance!

[SiunKil]

The same is happening to my Versa 3 for the last two days. Is there a solution to fix it or is it a lost cause ?

[FranieFrou]

I’m having the same problem, I had a super bright white screen problem a couple of days ago. That eventually corrected itself after many reboots but now I’m lucky if a full charge lasts 4 hours. Not impressed