04-20-2022
06:33
- last edited on
12-18-2022
20:02
by
MatthewFitbit
04-20-2022
06:33
- last edited on
12-18-2022
20:02
by
MatthewFitbit
My Versa 3 won't turn on or charge and the battery was more than 40%. I wore it in the swimming pool today. When I noticed it was off, I tried to charge it but it won't charge and it's getting hot. My watch is 1 year old. I bought my Versa 3 here in Thailand where I live
04-20-2022 10:27
04-20-2022 10:27
Hi @ericalaurette - it sounds like it got water in it and there is a short circuit inside. No longer charge it as there is a risk of fire or explosion if it already is getting hot.
If Thailand country warranty is 2 years change it at the place you bought it.
Author | ch, passion for improvement.
04-20-2022 18:19
04-20-2022 18:19
Thank you for your advice. I did not charge it as I suspected a problem of over heating. I will check my warranty when I return home.