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Versa 3 won't turn on or charge

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‎04-01-2022 07:33 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

‎04-01-2022 07:33 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

I've been charging my fitbit for several hours but the display won't turn on.

When I hold down left/bottom, it buzzes and the green light flickers but no display

 

Moderator Edit: Clarified subject

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‎04-01-2022 08:31 - edited ‎08-03-2023 12:07

‎04-01-2022 08:31 - edited ‎08-03-2023 12:07

Hi there, @HilsW. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team again. 

Maria | Community Moderator, Fitbit


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