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Versa 3 won't turn on or charge

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‎08-19-2023 06:13 - last edited on ‎08-19-2023 08:07 by Fitbit Moderator

‎08-19-2023 06:13 - last edited on ‎08-19-2023 08:07 by Fitbit Moderator

Help, my versa 3 has is dead and won't charge. I've read all the advice and cleaned it. I have ordered a new charger, but it still won't charge. I obviously can't reset it.

Moderator Edit: Clarified subject

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‎08-19-2023 08:08

‎08-19-2023 08:08

Hi there, @Jozza1963. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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