Hi there, @Nickerfish. Welcome to the Fitbit Community Forums. It's sad to hear that you're having inconveniences with your Fitbit devices after six months. I understand where your concern is coming from, I will do my best to help you!
As per the description of your post, it seems like your Fitbit device might have gone flat with the battery. Are the two Fitbit devices having the same symptoms?
Sometimes a Fitbit doesn’t seem to be charging when actually the issue is that it has become unresponsive (this can happen if the battery has been allowed to discharge completely). I'd recommend putting it on to charge on a charging wire and outlet known to be working. Leave it on the charger for a good two hours, even if it doesn’t seem to be charging.
When it has had two hours, try restarting your Versa 3 once again. I would recommend trying this maybe twice in a row if a first try doesn’t work.
To see what model you have, please see Fitbit User Manuals and check what are the two Fitbit devices you own.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer