help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 won't turn on or charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-24-2024 15:04 - last edited on ‎02-26-2024 09:11 by Fitbit Moderator

‎02-24-2024 15:04 - last edited on ‎02-26-2024 09:11 by Fitbit Moderator

Hello my Fitbit has stopped working I've charged it and it won't turn on. It's been a few months since I've worn it I've tried several times to charge it. I have never had any problems with it until now 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-24-2024 22:46

‎02-24-2024 22:46

Hi @Regvee19 - it probably needs cleaning but also check instructions in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

Best Answer
0 Votes