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Versa 3 won't turn on

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‎02-21-2022 14:18 - last edited on ‎12-18-2022 20:24 by Fitbit Moderator

‎02-21-2022 14:18 - last edited on ‎12-18-2022 20:24 by Fitbit Moderator

Last night it was working. This morning and there is nothing. I tried the reset and it will vibrate but nothing is showing on the screen.

 

Moderator Edit: Clarified subject

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‎02-22-2022 02:30

‎02-22-2022 02:30

Hi @Iridis  - try double tap on the watch face and then immediately swipe the face to the left, you may get the launch icons.

 

If so, select the Clocks App and change to another clock face.

 

If that works, go back to watch Settings and at the bottom Shutdown.

 

Wait 10 seconds before placing on the charge cable to restart and charge it 

Author | ch, passion for improvement.

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‎02-22-2022 03:43 - edited ‎10-24-2023 04:25

In response to Guy_

‎02-22-2022 03:43 - edited ‎10-24-2023 04:25

Hi there, @Iridis. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this issue. 

Happy stepping!

Maria | Community Moderator, Fitbit


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