03-04-2022
05:51
- last edited on
12-18-2022
20:21
by
MatthewFitbit
03-04-2022
05:51
- last edited on
12-18-2022
20:21
by
MatthewFitbit
I have woken up not long ago and my fit bit versa 3 watch screen is gone I think it is dark and will not turn on
Moderator Edit: Clarified subject
03-04-2022
07:47
- last edited on
08-15-2024
07:08
by
MarreFitbit
03-04-2022
07:47
- last edited on
08-15-2024
07:08
by
MarreFitbit
03-04-2022 08:32 - edited 06-22-2024 07:22
03-04-2022 08:32 - edited 06-22-2024 07:22
Hi there, @Daunte. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
Please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
03-05-2022 01:29
03-05-2022 01:29
03-05-2022
04:14
- last edited on
08-15-2024
07:04
by
MarreFitbit
03-05-2022
04:14
- last edited on
08-15-2024
07:04
by
MarreFitbit
@Daunte- try contacting support via the Fitbit App, click profile photo, Help & Support, Contact Customer Support. They may be able to help you restore it to working.
If it is still under warranty, 1 or 2 years depending on country law, and found faulty it may be better to take it to the shop for a new replacement, rather than accepting a refurbished replacement from Fitbit and dealing with sometimes drawn out return and shipping issues that may occur.
Author | ch, passion for improvement.