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Versa 3 won’t turn screen on chewing up battery

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‎08-01-2023 23:27

‎08-01-2023 23:27

Versa 3 all of a sudden a few days ago won’t shut down and chewing up battery ! I can’t find the spot to change this! I NEVER instigated this… very very annoyed! Help please. 

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‎08-02-2023 03:33

‎08-02-2023 03:33

Welcome to the Fitbit community, @Macca1952!

Sad to hear that you're having issues with your Versa 3. As a first attempt to hopefully get things fixed I'd suggest restarting your device. To do so please press and hold your device's button for 10 seconds until you see the Fitbit logo on the screen, and then release the button.

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎08-02-2023 03:49

In response to Talahthas

‎08-02-2023 03:49

All good … had help from Fitbit chat!! Excellent service.
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‎08-02-2023 03:55

In response to Macca1952

‎08-02-2023 03:55

Thanks for reporting back that the support team has helped you getting things fixed, @Macca1952!

Have fun with your Versa 3!

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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