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Versa 3 won't update the time after traveling

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‎11-07-2022 17:38 - last edited on ‎12-18-2022 17:01 by Fitbit Moderator

‎11-07-2022 17:38 - last edited on ‎12-18-2022 17:01 by Fitbit Moderator

Versa 3 watch took several days to change to new time zone while away from home. Now back home it won't change for day light savings time.

 

 

 

 

Moderator Edit: Clarified subject

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‎11-08-2022 03:06 - edited ‎06-28-2023 08:11

‎11-08-2022 03:06 - edited ‎06-28-2023 08:11

Hi there, @Mother21. Thanks for stopping by in the Community Forums. 

As a friendly reminder, I'd like to share with your that the time on Fitbit devices may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If the time on your Versa 3 is still incorrect after syncing, I recommend changing your time zone to a complete different one, sync your watch, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-08-2022 03:06 - edited ‎06-28-2023 08:11

‎11-08-2022 03:06 - edited ‎06-28-2023 08:11

Hi there, @Mother21. Thanks for stopping by in the Community Forums. 

As a friendly reminder, I'd like to share with your that the time on Fitbit devices may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If the time on your Versa 3 is still incorrect after syncing, I recommend changing your time zone to a complete different one, sync your watch, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer