Versa 3 won't update the time after traveling

[lbuschj]

My versa 3 takes several days to update my clock when I am traveling in different time zones. How can I reset it manually?

Moderator Edit: Clarified subject

[Guy_]

Hi @lbuschj  - the watch has to sync to set the time.

If that is not working, in the Fitbit App, click profile photo, App settings. Turn off automatic time zone, enter the correct time zone and sync the watch.

If that stil doesn't work restart the watch and sync.

When it's set turn on automatic time zone again.

[MarreFitbit · Accepted solution]

Hi there, @lbuschj. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. 

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

In addition, note that the time on your Fitbit Versa 3 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If the time on your Versa 3 is still incorrect after syncing, I recommend changing your time zone to a complete different one, sync your watch, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

If the above doesn't work, as @Guy_ has suggested, try changing your time zone to a completely different one, sync your device, put the correct time and sync again.