02-14-2022
19:45
- last edited on
12-18-2022
20:28
by
MatthewFitbit
02-14-2022
19:45
- last edited on
12-18-2022
20:28
by
MatthewFitbit
When my phone rings my versa 3 Fitbit smart watch won't buzz on my arm and it won't show me who text me
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
02-15-2022 04:56 - edited 10-30-2023 04:17
02-15-2022 04:56 - edited 10-30-2023 04:17
Hi there, @Martise1. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
I'd like you to please confirm if you have enabled the Fitbit app permissions under Settings of your Android device. If you've done that, please try going to the phone Settings > Apps > Fitbit > Permissions and toggle off "Contacts", then restart your phone and toggle "Contacts" back on.
Also, check that your Fitbit app is up-to-date. For more information, see What's changed in the latest release of the Fitbit app? To download the latest app version, please visit the Google Play Store here.
Lastly, please note that when you turn on the Do Not Disturb, Quiet hours, or Driving mode setting on your phone your watch receives notifications, but it won’t alert you. For more information, see How do I navigate my Fitbit device?
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-14-2022 21:22
02-14-2022 21:22
Hi @Martise1 - it would seem that either the Fitbit App hasn't been setup properly or your watch is not syncing. Have a look at:
Why won't my Fitbit device sync?
How do I get notifications from my phone on my Fitbit device?
Author | ch, passion for improvement.
02-15-2022 04:56 - edited 10-30-2023 04:17
02-15-2022 04:56 - edited 10-30-2023 04:17
Hi there, @Martise1. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
I'd like you to please confirm if you have enabled the Fitbit app permissions under Settings of your Android device. If you've done that, please try going to the phone Settings > Apps > Fitbit > Permissions and toggle off "Contacts", then restart your phone and toggle "Contacts" back on.
Also, check that your Fitbit app is up-to-date. For more information, see What's changed in the latest release of the Fitbit app? To download the latest app version, please visit the Google Play Store here.
Lastly, please note that when you turn on the Do Not Disturb, Quiet hours, or Driving mode setting on your phone your watch receives notifications, but it won’t alert you. For more information, see How do I navigate my Fitbit device?
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...