Versa 3 won't vibrate for notifications nor show me who call

[Martise1]

When my phone rings my versa 3 Fitbit smart watch won't buzz on my arm and it won't show me who text me 

Moderator Edit: Clarified subject

[Guy_]

Hi @Martise1  - it would seem that either the Fitbit App hasn't been setup properly or your watch is not syncing. Have a look at:

Why won't my Fitbit device sync? 

How do I get notifications from my phone on my Fitbit device?

[MarreFitbit · Accepted solution]

Hi there, @Martise1. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

I'd like you to please confirm if you have enabled the Fitbit app permissions under Settings of your Android device. If you've done that, please try going to the phone Settings > Apps > Fitbit > Permissions and toggle off "Contacts", then restart your phone and toggle "Contacts" back on.

Also, check that your Fitbit app is up-to-date. For more information, see What's changed in the latest release of the Fitbit app? To download the latest app version, please visit the Google Play Store here.

Lastly, please note that when you turn on the Do Not Disturb, Quiet hours, or Driving mode setting on your phone your watch receives notifications, but it won’t alert you. For more information, see How do I navigate my Fitbit device?

Hope that helps.