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Versa 3 won't work at all

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‎04-20-2022 23:30 - last edited on ‎12-18-2022 20:02 by Fitbit Moderator

‎04-20-2022 23:30 - last edited on ‎12-18-2022 20:02 by Fitbit Moderator

I charged my watch and not it won't work or load anything..

I want my money back..

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‎04-21-2022 05:35

‎04-21-2022 05:35

Hi @Lovebug1951  this link is for the Versa 3 documentation and video area - click to go there. You'll find articles with step by step on how to set up and sync. Depending on where and when you purchased your device, returns vary. From Fitbit.com, you have 45 days from the day of sale. Some retailers are 14 days and Costco is more generous. Might be worth it to try and get it going so you can use it.

Stepping in the U.S.A. since September 2013. Android 14

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‎04-23-2022 04:24

‎04-23-2022 04:24

HI @Lovebug1951 - just in case you return the watch for nothing - check that it is actually charging when on the cable - see the issues in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

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