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Versa 3 wont stay conected to phone

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‎02-02-2023 21:53

‎02-02-2023 21:53

My versa 3 is syncing fine when I pull up the app but when I try to use the watch to answer the phone or turn on pandora or use any of the apps it says to connect to phone?!? Please help I got this one so I could read text while at work and use the music app!

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‎02-03-2023 00:17 - last edited on ‎09-11-2024 08:18 by Fitbit Moderator

‎02-03-2023 00:17 - last edited on ‎09-11-2024 08:18 by Fitbit Moderator

Hi @Kelly103  - have you tried checking the phone battery savings settings to make sure that the Fitbit App or any associated services are not being shutdown by the phone.

You can use the SimpleCheckUp app (connection test) on the watch to verify if it can connect any time you want.

Author | ch, passion for improvement.

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