Versa 3 wristband won't stay on

[Jstyle77]

My new versa 3 arm bands keep falling off I just got it 1 day ago and I can’t keep the arm bands on what’s going

on 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Jstyle77. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from. 

To properly attach your Versa 3 bands, see How do I wear my Fitbit device?

Hope that helps. 

[jmc0691]

I have this problem too. The wrist straps just keep falling out of the side of the Versa 3 - (and yes, I have read the instructions on how to attach them correctly). It's pretty poor show as it may not be as expensive as the Apple watch, but it's not exactly cheap)

[MarreFitbit]

@jmc0691 Welcome to the Community Forums. I appreciate you had followed the tips and recommendations provided above. I understand where your concern is coming from and how you must be feeling. 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon.