So today I ran 32km, I had more than 36.000 steps. This was all on my tracker. Arriving home I tried to sync to my Fitbit app. It didn’t load (only 9 steps loaded - some steps I did in the kitchen). I shut down my tracker and restarted it. Suddenly all 36.000 steps were removed from the tracker and changed into the same 9 steps. The running exercise (a training of more then 3 hours) can’t be seen anymore at the tracker, can’t be seen at the Dashboard and did never appear at the Fitbit app. How is this even possible? And is there any way I can recover it? Very dissapointed now…
