help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa: Any button no longer restarts tracker after shutdown: 32.70.7.14

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-10-2019 12:37

‎12-10-2019 12:37

I shutdown my tracker when I know I will be busy for a while and not able to wear it. Any button used to restart the tracker. Now I have to do a full reset to get it to restart, about 15 seconds. This changed in version 32.70.7.14

Best Answer
Labels:
4 REPLIES 4

‎12-11-2019 08:36 - last edited on ‎06-20-2025 06:59 by Fitbit Moderator

‎12-11-2019 08:36 - last edited on ‎06-20-2025 06:59 by Fitbit Moderator

@BugsyBob Welcome! Thanks for being part of our Community! 

Thank you for your input about the restart. The official restart instructions can be found here but if you wish to have a shorter way then you can share your idea in our Feature Suggestions board. Search for the idea first to see if one already exist so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it. 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎12-17-2019 09:22

In response to AlvaroFitbit

‎12-17-2019 09:22

@AlvaroFitbitHello, the concern is not in regards to restarting the device. Instead it is in regards to functionality the Versa had. After shutting down the Versa from settings>about>shutdown it could be turned on/waked by pressing any button. After firmware 32.70.7.14 and after a shutdown the Versa no longer turns on by pressing any button. I am having the same issue as well; this appears to be a bug. Please advise.

 

Thank you. 

Best Answer
0 Votes

‎12-27-2019 07:42

In response to yorlan003

‎12-27-2019 07:42

Also after the update, it seems that my Versa drains battery rather drastically.

Best Answer
0 Votes

‎02-24-2020 21:09

In response to Vin7282

‎02-24-2020 21:09

Same issue here with my Versa, with many other similar feedbacks in the forum since last firmware update. My Versa now drains the battery twice as much when I turned it Off, than to just leave it On overnight - first time in my life that I own a battery device that behave this opposite way! There was obviously some bugs in the last update which affected all Versa users.

 

@AlvaroFitbit Fitbit should acknowledge firmware bug and correct it asap, or provide roll-back steps.

Best Answer
0 Votes