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Versa Battery Draining after October 2019 update

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Since updating the firm ware my battery drains daily.

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4 REPLIES 4

Hi @Y_Bor , put your Versa back in the charger for two to three hours. After that restart your Versa three times. Also quit the Fitbit app on your phone (assuming you have the latest version, otherwise update it before quitting), restart your phoneand restart Fitbit app again and sync it with your Versa. Usually this solves a lot of these problems. If it does not solve your battery problem, call Customer Support and ask for a battery test. Regards kuzibri 

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Since doing the same update, I have the same problem! The swipe ability on my Versa 2 is also temperamental - though mostly needs to be turned off and on to even access step count. I can see the clock face - that's all! Not happy given my Versa 2 is about 6 weeks old!

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I had the same problem too.  Usually my Versa lasts 4 days before needed a charge but had started to drain quickly and only lasted a day or two at most.  However, I noticed that receiving email was repeating like in a loop and I would get 4 or 5 of the same email.  I took the email notification off and my Versa has now gone back to 4 days before recharge.  I would like email notification on again but think it might need a fix as something is obviously wrong and never happened before the latest update.

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Same here..  used to last several days .. now last 24 hours - if I turn off all day sync, and notifications. Stopped wearing it at night so it would charge ( no alr if battery is low) ... thanks to the latest upgrade it appears I now have  90’s digital watch... 

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