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Versa Battery Not Lasting Longer Than 24 Hours

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‎01-07-2019 06:31

‎01-07-2019 06:31

I have had my Versa since April of 2018 and up until about a month ago the battery lasted easily 3 days on a full charge. Now it barely lasts 24 hours. I don't have it on All Day Sync and I don't have it on Wake Screen when you move your wrist. The only notifications I have on are for Text, Calls and Calendar alerts. I put it on this morning at 7:30 am and it's 9:30 am and already down to 80% battery and I have only received a few text messages so far today with no other activity. What can I do to bring the battery life back to what it was and why is it suddenly sucking more battery than it was?

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4 REPLIES 4

‎01-07-2019 06:45

‎01-07-2019 06:45

You’ve done some good trouble shooting, @Ecosborn. Here is one more thing to try - restart your Versa. This will fix a myriad of problems. Instructions are here. You may want to do this 2 or 3 times in a row. The link also includes instructions on how to turn the Versa off, then back on. 

 

I know the restart has worked for me. Please let us know how it works for you. 

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‎01-07-2019 08:36

In response to SunsetRunner

‎01-07-2019 08:36

I've done the restart several times, in fact I usually have to restart it once or twice a week because my notifications stop coming through to my Versa. Any other suggestions?

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‎01-07-2019 12:14

In response to Ecosborn

‎01-07-2019 12:14

At this point, @Ecosborn, I suggest you contact Support. 

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‎01-07-2019 14:26

In response to Ecosborn

‎01-07-2019 14:26

Contact supports to tell them. I got the versa when it came out and have this  problem too. I contacted supports on Friday and they asked me to do a few things. On Saturday I let the versa run out of battery then fully charged it, then did a factory reset. I deleted all third party apps. After doing that the battery lasted 26 hours. I contacted support on Sunday and they advised that it looked like my device was defective and they are sending me out a replacement. Good luck

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