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Versa Battery barely lasting 24 hours and Heart rate no longer working

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‎09-22-2020 09:40

‎09-22-2020 09:40

Recently noticed my battery was quickly draining. About the same time, also noticed the the heart rate monitor is no longer working. Feature is turned on but lights not working on the back of watch. Saw I had an update to apply and thought maybe that would help. Nope. I have tried various troubleshooting steps found online since, short of factory reset but nothing is working. As for the Battery, I don't usually have bluetooth turned on with my phone so I don't think it's from constant syncing. Versa is less than 2 years ago. Suggestions greatly appreciated!

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‎09-22-2020 09:55

‎09-22-2020 09:55

I have to charge mine daily now. 100% drops down to 10-20% by bedtime.

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‎09-22-2020 12:20

‎09-22-2020 12:20

You said "short of a factory reset".  Sounds like it's time to give it a shot?

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‎09-22-2020 20:49

‎09-22-2020 20:49

I have done everything under the sun to try and get it to work. I turned the heart rate app off and turned the watch off and on. Set the HR on again. Little red light on the inside just stays red. I did a full reset, my battery keeps dying so quickly.  Also my calories say I only burned like 1200cal for the whole day even though I accomplished 11k steps.

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