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[Versa] Blank screen after the factory reset

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‎06-18-2019 11:24

‎06-18-2019 11:24

Due to the syncing issue, I tried the factory reset. Since then, I do not have anything from the screen. I do have a low battery indicator icon after leaving the watch one or two days without charging. 

 

Please help!!

 

Thank you,

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‎06-19-2019 06:47

‎06-19-2019 06:47

@bugspk welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't turn on even after trying a factory reset. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. After trying these steps, charge your watch for 2-3 hours and see if your Versa gets back to life.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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