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Versa: Button stuck and battery life draining

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‎01-05-2021 13:58 - last edited on ‎01-06-2021 17:02 by Fitbit Moderator

‎01-05-2021 13:58 - last edited on ‎01-06-2021 17:02 by Fitbit Moderator

My home/left button is stuck ... I have read other posts to use a toothpick but nothing changed. Also my battery life isn’t more than 24 hours and I have only been using for clock nothing else. 

 

Moderator Edit: Clarified subject

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‎01-06-2021 17:01

‎01-06-2021 17:01

Hi @Zaranet1, welcome to the Community Forums.

 

I appreciate all the details that were shared in your post and for trying some troubleshooting steps prior to posting, certainly, your Fitbit Versa isn't working the way it was designed. Let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you in a timely manner. 

 

In the meantime they contact you, let me know if you have any additional questions.

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