05-07-2018 18:06
05-07-2018 18:06
I just received my Versa. I have tried several times to set it up on the WiFi network. I get the message:
Versa was not able to find any WiFi networks, please make sure to keep the device within range of your wireless router.
That is fine except for the fact that I am seated at my desk and the router is on my desk. I have tried doing this several times and keep getting this message and so I can't do anything since I can't add the Versa to my WiFi network. What am I missing? (I have other things - like my phone - attached to the network so it sin't the network). I try to add it and after getting the message above I can't a message. "Can't Find Device. We're unable to connect to your Versa."
Answered! Go to the Best Answer.
03-20-2020 10:37
03-20-2020 10:37
Perfect solution. Thxxxxxx!
04-10-2020 07:49
04-10-2020 07:49
Hold the left button down until you see the FitBit logo then let go.
08-07-2020 18:58
08-07-2020 18:58
Versa not able to find network. Tried holding the button thing. Shutting down the Versa. Shutting down the phone. Turning on-off the wi-fi on phone.. It appears that after a year the FITBIT watches seem to be less efficient
08-07-2020 20:15
08-07-2020 20:15
Same issue for several of us, and it’s not my phone, WiFi, or anything else. I have gone over a week without m6 Fitbit and at this point it is garbage. After purchasing 3 fitbits, not because they didn’t work but because I wanted to upgrade and loved the product, I am over it. I am annoyed that no one at Fitbit is helping us resolve this issue and they are not saying there is a problem. I said it in another post and I will say it here, I feel they are trying to force us to upgrade to the Versa 2. I have had no issues with my Fitbit and all of the sudden it won’t sync, won’t find WiFi, won’t keep time! I don’t need anyone from Fitbit telling me to try trouble shooting, what I want is an answer to why so many of us are having the same issue all the sudden?
08-07-2020 20:57
08-07-2020 20:57
08-13-2020 23:28
08-13-2020 23:28
same with mine. Versa doesn't detect my wifi. Not sure if it is 2.4g vs 5g issue. Even hard restart didn't work.
08-14-2020 02:48
08-14-2020 02:48
08-14-2020 03:14
08-14-2020 03:14
08-14-2020 08:12
08-14-2020 08:12
08-14-2020 15:02
08-14-2020 15:02
07-13-2021 07:20
07-13-2021 07:20
this does not work. What other solutions are there?