Versa - Clock Face is not in app

[Danskbear2000]

I was recently gifted a Fitbit Versa from a friend who upgraded watches, and I want to change the time display. Searching the help file and on here, I should have a "Clock Faces" section in the app, but I don't.

I just installed the app (and tried deleting and reinstalling), I am running Android version 12 on a Google Pixel 5. How do I get the "Clock Faces" feature? I really don't like the default one.

Thank you

[Guy_]

Hi @Danskbear2000 - you possibly found old instructions as there has been a change.

Now in the Fitbit App, click profile photo, device photo, Gallery tile.

Then use the search icon, enter the criteria and seearch.

[Danskbear2000]

@Thank you@@Guy_ . 

That brings me to a second issue - the gallery tab tells me I am not online,  but the Wi-Fi section shows I am online. 

Suggestions on what is going on there?

Thank you

[Guy_]

@Danskbear2000- some phones have special settings and the Fitbit app needs a direct connection to work properly. see possible issues in No internet connection