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Versa Counted 19,000 steps when I was seated

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‎09-18-2018 14:03

‎09-18-2018 14:03

Yesterday I sat for the majority of the day teaching classes to high school kids.  My fitbit tracked 19,000 steps during this period where I literally probably took 20.  It was on my wrist, just like normal.  The night before, it didn't record any of my sleep.  I restarted my Versa and my iPhone three times each.  It tracked my sleep last night but I had 1800 steps when I woke up this morning - literally before I took a step out of bed.  Please help!!

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‎09-18-2018 20:36

‎09-18-2018 20:36

Welcome to the forums!

 

Is the Fitbit near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.


You can enter a driving record to get rid of them

https://help.fitbit.com/articles/en_US/Help_article/Can-I-delete-data

 

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎09-18-2018 20:40

In response to WendyB

‎09-18-2018 20:40

Nope, it was on my arm when I sat at a desk in the middle of a room.  No fans or anything else near me.  My step count was off today too.  Same thing - nothing vibrating.  Thanks for your help!

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